Frequently Asked Questions.


Question 1.

Why do I need to keep parcels open at pickup?

Answer 1.

Australian and International regulations require Carriers inspect cargo for safety reasons.

Enforcing these regulations helps protect human life and cargo.

Question 2.

How does Couriernow operate and save me money?

Answer 2.

Couriernow has excellent relationships with its frieght and courier suppliers, passing savings to you.
You can compare and choose the services you feel best suit your requirements e.g. you might be shipping a small shipment.

Question 3.

Why do I need to provide Photo ID on pickup?

Answer 3.

Someone is required to provide photo identification to the collecting Carrier's agent on pickup.

Australian and international regulations require Carriers confirm senders' identities and parcel contents.

Enforcing these regulations helps protect human life and cargo.